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About SB Security

SB Security Solutions was founded in June 2005 to provide potential clients with a different outlook towards the security industry.

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The founders, Steve and Sharon Bettesworth, have many years experience working within the industry. With hands on experience covering television, outside broadcast, as well as large and small events. SB Security has been responsible for the security at backstage, indoor and outdoor events for large and small Venues. We also have a wealth of experience looking after individual artists, pop bands and celebrities. We are currently contracted for the ‘Backstage Security at the  SSE Arena, Wembley, responsible for security and its customers . We can supply security  staff to Major events and Festivals. We operate a ‘contractors’ scheme where we use ‘labor’ providers and all of their relevant information and insurance is held by us.

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We will provide you with quality, trained, uniformed and experienced staff. We pride ourselves on a pro-active workforce that are capable of making decisions where necessary, but will follow guidelines and management structure.

Most companies will tell you that they can supply everything – and make no mistake, we will tell you that too, but the difference is – SB Security Solutions deliver! Our aim is simple…

  • To keep the company professional, and maintain excellent customer care.Security at The Mix 2009
  • To work with our clients and deliver their expectations.!
  • To ensure we get regular feedback, and listen to our clients.
  • To listen to our staff to ensure we can provide continuity of workforce.
  • To maintain our client database.

Our staff go through Onsite Training, working with partners, to ensure our staff are ‘ready’ for all eventualities.

OUR MISSION STATEMENT

S B Security Solutions Limited places a great deal of trust in the performance of its Management and Employee’s who are regularly charged with the Security of property, services and personnel. Our aim is to ensure our clients, consumers and other interested parties are provided for with a security service of the highest quality. We will continue to develop with their needs and expectations foremost.

The trust given to all of us, is not lightly awarded by our clients, and it is therefore of prime importance that all duties are undertaken in a professional manner with due diligence accorded to their wishes and instructions. By working in partnership, we can improve and maintain the high standards of service that we are dedicated to provide.

S B Security Solutions Ltd has high standards of training for all of their staff and a continuing professional development programme is in place to ensure those standards are maintained.

Resource and training requirements are regularly reviewed, in consultation with external Training Companies and Highfield for CT Awareness Training (Project Argus or the new ACT).

Management meetings and team talks, with Clients, Consumers & Stakeholders; alongside our Supervisors and Employee’s are regularly held. This ensures our senior management receives balanced feedback which enables us to continually improve our services.

Only with the full understanding and commitment of all our employees will S B Security Solutions Limited continue to provide a superior service & support for our clients and consumers. Ultimately, this will secure our employment for the future.

Mission Statement & Quality Policy

CORPORATE & SOCIAL RESPONSIBILITY POLICY

 General

SB Security Solutions Limited strives to ensure that the work it undertakes does not have a negative impact on the environment and its staff, customers and the general public. To this end the company ensures it is up to date with all regulations and recommendations regarding environmental concerns, its social impact and responsibility as a company

Health and Safety

The company recognises its responsibility for ensuring the health and safety of all people they come in contact with, be it employees, contractors or the general public. It continually assesses and reviews its impact on the environment to ensure it is minimised as much as possible. SB Security strives to maintain high levels of health and safety and its staff will continue to ensure its workplace is a safe environment. All employees are up to date and fully trained in all aspects of health and safety including first aid, fire drills, conflict management and dealing with vulnerable adults and children

 Clients

Our business and livelihood depends on our clients. All employees are responsible for ensuring that any contact with clients reflects professionalism, efficiency, courtesy and honesty. We will strive to provide a high quality level of service together with good value for money. We take seriously all feedback that we receive from clients and where possible maintain open dialogue to ensure that we fulfil the requirements outlined within this policy. We will register and resolve client complaints in accordance with our documented procedures and standards of service.

Labour Suppliers

We shall continue to monitor and encourage our Labour suppliers to adopt responsible environmental, Health, Safety and business policies and practices for our mutual benefit.

Environment                                                                                                                                                 SB Security Solutions Limited understands the need to progress in an environmentally friendly manner and that small changes can make a big difference to the environment. Currently the company encourages carpooling, working from home; minimal printing and non essential electrical are turned off when not in use. They also ensure that vehicles are regularly serviced and prior route planning is implemented to ensure the shortest route to the destination. The company aims to implement more changes which will impact positively on the environment

Human Rights

SB Security Solutions Limited will not tolerate the abuse of human rights. They will refuse to engage in any activity, or associate with any company/persons, who encourage the abuse of human rights. Currently the company ensures all uniforms are provided by fair trade companies.

Employee Relations

SB Security Solutions Limited provides fair working practises for all staff employed. The company ensure that all employees are treated equally and fairly irrespective of disability, race, colour, religion, nationality, ethnic origin, age, sex, sexual orientation or marital status. The company appoint, train, develop and promote on the basis of merit and ability. They encourage its employees to progress and will often invest in further training for those employees who would like to learn. They are designing their own management qualification for their staff with the intention to get the qualification recognised by a Recognised Awarding Body. Management strives to inspire and motivate its staff for constant improvement.

Protection of the Public / Counter Terrorism Measures

As a service company SB Security Solutions Ltd frontline staff interact with the public on a daily basis. Therefore, it is vital to ensure where practicably possible, the safety of the public, both on sites where our staff are operating and the wider area. Our staff have comprehensive training on Crowd Control measures and Counter terrorism Strategies. The company also ensure particular attention is paid to the protection of groups which may be considered disadvantaged by others and the protection of vulnerable children and adults. Our licensed staff are all first aid and conflict management trained and are competent in dealing with children and vulnerable adults.

Community Investment

SB Security Solutions Ltd take pride is supporting communities. They generate more employment opportunities each year both locally and nationally. The company has also been involved in various sponsorships including:

  • 25 mile cycle race for the Children Ward at Queen Alexandra Hospital Portsmouth
  • Sponsoring a local under 8’s football team
  • Sponsoring a local adult football team
  • Sponsors staff who undertake their own charitable activities
  • Signed up for the 4th year running for local Radio station, ‘Cash for Kids’ raising money for under privileged children.

 

The company strives to ensure that all business activities undertaken are environmentally and socially acceptable, ensuring a high standard of service without a negative impact. Keeping up to date with all new legislation and offering services to its clients who may not be aware of recent developments to ensure good working practises. We are constantly striving to deliver the best level of service to our customers while also improving our service by taking into account feedback from our customers.

ETHICAL PURCHASING POLICY

 General

Our Ethical Purchasing Policy is to seek to purchase goods and services which are produced and delivered under conditions that do not abuse or exploit any persons or the environment. These considerations form part of the evaluation and selection criteria for companies being included on our Preferred Supplier list.

Purpose
The purpose of the policy is to promote good labour standards in our supply chain of goods and services which also protect the SB Security Solutions Limited reputation.

It is based largely on the agreement of suppliers to the following SBS principles.

  • Working conditions
  • Forced Labour & Freedom of Association
  • Working Hours
  • Disciplinary Practices
  • Discrimination & Abuse
  • Fair Pay & Minimum Wages
  • Anti-corruption & Discrimination
  • Child Labour is eliminated
  • Environment

Working Conditions
A healthy and safe working environment is provided for employees, overseen by a senior manager responsible for compliance and monitoring. Ensuring employees have the necessary training, information and free health and safety equipment in the workplace. Provide comfortable and hygienic working conditions, including access to clean toilet facilities, drinkable water and, if applicable, sanitary facilities for food storage. Where an employer provides accommodation, it shall be clean, safe and meet the basic needs of employees. Appropriate health and safety information and training is provided

to employees.

Forced Labour & Freedom of Association

Forced, bonded or compulsory labour is not used, and employees are free to leave their employment after reasonable notice. Employees are not required to lodge deposits of money or identity papers with their employer. As far as any relevant laws allow, all employees are free to join or not to join trade unions or similar external representative organisations.

Working Hours

Comply with national and international laws or industry standards on employee working hours, whichever affords greater protection.

Disciplinary Practises

We will provide clear, easily understood disciplinary, grievance and appeal procedures that are lawful and appropriate. Any disciplinary measures should be recorded and suppliers should not seek to deprive employees of their legal or contractual rights.

 Discrimination & Abuse                                                                                                                      Negative discrimination including racial or sexual discrimination is prohibited. Employees are treated with respect and dignity. Physical or verbal abuse or other harassment and any threats or other forms of intimidation are prohibited.
Fair Pay & Minimum Wages
Employees understand their employment conditions and fair and reasonable pay, terms and conditions are provided. Wages should always be high enough to meet basic needs and to provide some discretionary income.

Anti-corruption & Discrimination

No form of bribery, including improper offers for payments to or from employees, or organisations, is tolerated. We will practice no discrimination in hiring, compensation, training, promotion, termination or

retirement either directly or indirectly.

 Child Labour is eliminated
Children should have the opportunity to be in full-time education and not be compelled to undertake activities that can affect their physical and/or mental development. No person is employed who is below the minimum legal age for employment. Children (persons under 18 years) are not employed for any night or hazardous work, or work that is inconsistent with the child’s personal development. Should any instance of child labour be identified, we would work closely with our suppliers to develop a sensitive and sustainable solution that puts the welfare of the child first.

 Environment

Processes are in place to actively improve the efficiency with which finite resources (such as energy, water and raw materials) are used. Appropriate management, operational and technical controls are in place to minimise the release of harmful emissions to the environment.

Appropriate measures are in place to improve the environmental performance of products and services when in use by our staff. Innovative developments in products and services that offer environmental and social benefits will be supported.

Both parties will:
Require the immediate cessation of serious breaches of the policy and if necessary, terminate the business relationship. Seek to ensure all employees are aware of their rights and involved in the decisions, which affect them. Recognise official regulation and inspection of workplace standards, and the interests of legitimate trades unions and other representative organisations. Seek arbitration in the case of unresolved disputes. Ensure all current labour standards are implemented & being adhered to.

 Communication
We will communicate this policy both internally (on induction) and externally on our company website.
Review

This policy is to be reviewed annually, or if legislation, regulations or company policies dictate.

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Clients of SB Security Solutions